Frequently asked questions

FoxTech delivers a full-service approach designed for regulated and high-trust organisations. Our core services include:

  • Proactive Exposure Management: continuous asset discovery, vulnerability scanning, prioritisation, and configuration analysis.
  • SOC as a Service: always-on monitoring, detection, investigation, and rapid incident response, led by UK-based analysts.
  • Cyber Incident Response: swift containment, forensic triage, and recovery to minimise impact.
  • Penetration Testing: including cloud security assessments, internal/external testing, and web application security.
  • IT and Infrastructure Support: identity and access management, IT support, cloud migrations, M&A IT integration, and secure VOIP solutions.

 

All services are integrated, compliance-aligned, and supported by human expertise which gives organisations a single point of accountability for security outcomes.

FoxTech stands apart through:

  • Human Expertise: every alert and test is validated by analysts, not just automated tools.
  • UK-Based SOC: a dedicated team of security experts providing always-on monitoring and response.
  • Focus on Regulated Organisations: services designed for financial, legal, and professional firms with strict compliance needs.
  • Integrated Solutions: a single partner for monitoring, testing, advisory, and IT support.
  • Compliance-Ready Reporting: evidence and documentation mapped directly to frameworks like GDPR, ISO 27001, DORA, and Cyber Essentials.

 

SOC as a Service is FoxTech’s managed Security Operations Centre, providing continuous monitoring and response. Using SIEM/XDR technology, forensic log storage, and protective DNS, our analysts detect and investigate threats in real time. Alerts are triaged and validated by humans, ensuring only genuine threats are escalated and addressed quickly.

Exposure Management is FoxTech’s proactive approach to uncovering and prioritising risks. It includes:

  • Asset discovery across networks and cloud environments.
  • Continuous vulnerability scanning
  • Prioritisation by business impact and compliance relevance.
  • Configuration and identity reviews.
  • Analyst-led reporting with compliance alignment.

 

For more detail, see our integrated approach.

Traditional vulnerability scanning identifies weaknesses but often produces overwhelming lists of issues. Exposure Management goes further by continuously monitoring assets, prioritising vulnerabilities by severity, mapping them to compliance requirements, and providing analyst-reviewed remediation guidance.

Speed is critical in incident response. Acting quickly can mean the difference between a contained event and a major breach. Rapid response helps:

  • Contain threats early before they spread laterally.
  • Minimise downtime and data loss, protecting business continuity.
  • Support forensic investigation, ensuring root causes are identified.

FoxTech provides targeted penetration testing services, including:

  • External and Internal Testing: simulating attacks from outside and within your network.
  • Web and Cloud Application Testing: uncovering flaws in apps and cloud security assessments.
  • Specialised Assessments: such as Microsoft 365 and hybrid cloud penetration testing.

 

Reports are delivered in plain language with prioritised, practical remediation advice.

Forensic log storage provides secure, tamper-proof records of all security events. FoxTech stores logs in a cloud-based SIEM, protecting them from insider threats and attackers. This supports both incident investigations and compliance requirements, ensuring audit-ready evidence is always available.

Network traffic monitoring provides visibility into how data flows across your systems. By analysing patterns, FoxTech can:

  • Detect anomalies and suspicious behaviour.
  • Identify potential intrusions before they escalate.
  • Provide audit evidence for regulatory reporting.

 

This supports both proactive defence and long-term compliance assurance.

Cyber threat intelligence involves analysing attacker tactics, techniques, and procedures (TTPs), as well as monitoring feeds of known malicious IPs and domains. FoxTech integrates this intelligence into detection rules, enabling early identification of evolving threats and strengthening incident response.

Security Information and Event Management (SIEM) is technology that collects, aggregates, and correlates event logs. At FoxTech, SIEM is integrated into SOC as a Service, giving you real-time visibility, correlation of alerts, and human-led triage by our analysts.

FoxTech specialises in regulated industries, aligning security outcomes to frameworks including DORA, FCA, ISO 27001, GDPR, NIST, and Cyber Essentials. Our services provide evidence and documentation to satisfy auditors, reduce regulatory risk, and maintain a strong compliance posture.

Yes. In addition to core cybersecurity services, FoxTech supports broader IT needs, including:

  • Level 1–3 IT support.
  • Identity and access management (IAM).
  • Cloud migrations (AWS, Azure, M365, GCP).
  • IT due diligence and integration for mergers and acquisitions.
  • VOIP solutions.

Yes. FoxTech collaborates with in-house IT teams and third-party providers, acting as an extension of your resources. We bring regulatory assurance, specialist expertise, and continuous monitoring to complement your existing capabilities.

Getting started is simple:

  1. Consultation: We meet to discuss your security needs and compliance obligations.
  2. Tailored Proposal: You receive a customised plan aligned to your business goals and risk profile.
  3. Setup: FoxTech deploys the required monitoring, testing, or support services.
  4. Ongoing Partnership: We provide continuous protection, reporting, and advisory, adapting as your needs evolve.